tag:blogger.com,1999:blog-3815860363664999491.post8928145010996839223..comments2022-10-09T05:01:00.820-04:00Comments on Bitmonger: Total Defense, Anti-Virus, Etc.Bob Brownhttp://www.blogger.com/profile/10329126915794755200noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-3815860363664999491.post-32035064265889931022013-01-22T12:25:38.204-05:002013-01-22T12:25:38.204-05:00Sorry to be slow in replying. No, I never did get...Sorry to be slow in replying. No, I never did get it fixed; I simply uninstalled their product and put MS Security Essentials on the systems.Bob Brownhttps://www.blogger.com/profile/10329126915794755200noreply@blogger.comtag:blogger.com,1999:blog-3815860363664999491.post-19346052438091090472012-10-22T19:24:26.670-04:002012-10-22T19:24:26.670-04:00Here is my email to Total Defense Anti Virus:
Hel...Here is my email to Total Defense Anti Virus:<br /><br />Hello Customer Service<br /><br />My renewal of this 6 licensed total defense was 10 August 2012. All worked well until 17 October 2012. when Failure to update has continued to occur on .... O2-PC runs Vista and on ..... TABLET runs Windows 7. All Microsoft hardware and software updates are most recent.<br /><br />I have phone the Tech Support who gave conflicting information when I could actual understand their accents. They wanted to take control of my machine - I was not giving these clods any such permission as I did not trust them. I was on the phone for 90 mins and achieved not one thing - a complete waste of time. Eventually they numb nut supervisor in Tech Support transferred me to Total Defense Customer Care - but they seem not to care enough to even answer my call after 30 mins of hanging on the phone listening to a recorded voice over and over was enough to send a sane person to the mental asylum. I rang Customer Care again today and the same thing happened a hang up from customer care after 30 mins - just by the by does Customer Care really Care? or is it just a made up name to give your prospective customers a warm and fuzzy feeling?<br /><br />I have tried logging into my account with success but most links went in a circular motion just ending up where I started from. I am wondering if total defense is just a con? defiantly the service that total defense provides is not as good as when I dealt with CA.<br /><br />I thought I could go to and link and down load Total Defense Anti Virus again to my 2 Computers but alas that could not be found with only circular links leading me back to where I started. <br /><br />If I had the link in my account somewhere but know it is nowhere to be found. I want to delete Total Defense anti Virus from my system then download it again to see if that makes it work correctly once more. So please give me a link that I can download the program from ASAP.<br /><br />All my details are below please make it happen.Anonymoushttps://www.blogger.com/profile/15158660461713603118noreply@blogger.comtag:blogger.com,1999:blog-3815860363664999491.post-14266430082696293722012-10-22T19:19:30.811-04:002012-10-22T19:19:30.811-04:00Bob - Did you ever get the issued resolved by Tota...Bob - Did you ever get the issued resolved by Total Defense? I am have a similar problem right now. The Tech Support just want me to give them control of my Computer and that ain't going to happen. <br /><br />Torquil MacLeodAnonymoushttps://www.blogger.com/profile/15158660461713603118noreply@blogger.com